You’re here because Dr. Gray cares about your comfort and care. Enjoy the ultimate convenience of remote monitoring with Dental Monitoring.
You can now communicate with Dr. Gray and our Team through the app whenever you need to. Our Team can even track your progress and schedule your next appointment when it’s best for your treatment, which can help to better manage any emergencies or prevent the need to travel to the doctor’s office for unnecessary appointments.
Your treatment keeps progressing as Dr. Gray and our Team monitor your smile remotely, no matter where you are.
By using DM’s time-lapse feature, you can see the progress you are making towards your perfect smile.
Keeping your personal information secure is a priority for our Team and Dental Monitoring. Our platform is HIPAA/GDPR compliant..
With the Dental Monitoring app and ScanBox pro, you can now send photos of your teeth and communicate with our Team securely from the comfort of your home — or anywhere in the world.
At an in-person appointment, Dr. Gray and our Team will provide you with instructions on how to use the ScanBox Pro and the DM app.
Next, you’ll take photos of your smile from anywhere using the ScanBoxpro (at the frequency Dr. Gray recommends) and send them in through the app.
Dr. Gray will receive your photos to review your treatment and ensure it’s on track without the need for unnecessary trips to the office. Our Team will send communication and guidance on your treatment via the app.
Over time, you can monitor the progress of your treatment with our photo time lapse technology that shows you how your teeth are moving towards your goal.
Enjoy the simplicity of regular remote checkpoints to make sure your treatment is tracking well!
Receive your own treatment recommendations and contact your practice easily with an in-app messaging system for any concerns or any questions.
See your smile change before your eyes using the unique before/after feature. There’s no better feeling than seeing your dream smile take shape on your screen.
Play to win!! The DM app has a friendly design, including gaming
features to make the patient experience fun and rewarding.
The ScanBoxpro is easy to use. Just follow these steps!
The images below showcase our state-of-the-art product, designed to meet your needs and enhance your experience. Explore how these innovative solutions can help you achieve your dental health goal.
Check out our Frequently Asked Questions below for quick information about our products, services, and policies. If you don’t find what you’re looking for, feel free to contact us directly.
The DM App is prescribed by an orthodontist or a dentist for patients who are in, or about to begin dental treatment. As a patient, you can download the DM App from the App Store or Google Play Store for free. When your monitoring starts, your doctor will send you an activation email with everything you need to log in.
Your dental professional will provide you one of two ScanBoxpro boxes, each of which includes 2 different size Cheek Retractor Tubes for more comfortable fits:
ScanBoxpro pack S-M contains:
ScanBoxpro pack M-L contains:
Your doctor will send updates and instructions based on your DM scans. For example, if your oral hygiene is declining due to aligner wear, they will let you know areas that you may need to focus when brushing. Or, if your aligner is not fitting properly, they may let you know that you need to continue wearing the current aligner longer or use your chewies.
Practically all recent smartphones are compatible, with a minimum of Android 8 (with flash) or iOS 13.
If you are having difficulty securing your phone, make sure you remove your phone case while taking a scan.
If you are still having issues while using the ScanBoxpro for remote monitoring, please contact your orthodontist or dental professional for help.
ScanBoxpro phone supports are one size, and are designed to accommodate three sizes of Cheek Retractor Tubes, which come in three different sizes to accommodate different mouth sizes: Small, Medium, and Large.
To sufficiently capture the teeth and the gum area while taking scans, choose the biggest size possible that won’t cause discomfort.
No. The ScanBoxpro should not be put in the dishwasher.
Please read the included instructions booklet included in each ScanBoxpro package for more details on correct cleaning procedures. If unsure, please contact your orthodontist or dental professional.
The ScanBoxpro, including the phone Support and Cheek Retractor Tube, should be placed in the provided mesh bag and away from any heavy items.
Avoid compressing or putting any abnormal weight on the device — pack the device in your luggage the same way you would pack a pair of sunglasses. However, the pairing window fits into the tube well to minimize space.
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